Old accounts, shared credentials, loose administrator roles, weak MFA coverage, and inconsistent offboarding create risk before anyone clicks a bad link. Trox Tech helps businesses clean up identity and access decisions in a way staff can actually follow.
We review how users, administrators, vendors, and guests reach the systems the business depends on. The work often includes Microsoft Entra ID, MFA, conditional access, offboarding, and administrator role cleanup. It can also align with physical Building Access Control Systems and broader IT Risk Management & Compliance.
Identity and access control process
Review users, groups, administrator roles, service accounts, guests, and high-value systems.
Define MFA, conditional access, offboarding, and exception handling around how the business works.
Implement changes in stages, communicate user impact, and validate that critical workflows still work.
Set a review pattern for roles, stale users, guest accounts, and privileged access.
Access controls that matter day to day
Identity management
User accounts should match real job roles, not old org charts or one-off exceptions.
- Centralized user and group review
- Onboarding and offboarding process cleanup
- Guest and external user review
- Stale-account identification
- Documentation of access ownership
MFA and sign-in policy
Strong authentication works best when it is predictable, tested, and matched to risk.
- MFA coverage review
- Conditional access planning
- Trusted device and location considerations
- User communication and rollout support
- Exception handling for edge cases
Privileged access
Administrator access should be limited, visible, and reviewed more often than standard user access.
- Administrator role inventory
- Shared admin account reduction
- Separation of daily and privileged accounts
- Vendor and temporary access controls
- Audit trail and alert review
Access review rhythm
Identity cleanup has to repeat as employees, vendors, software, and business needs change.
- Quarterly or periodic access review support
- Department and manager confirmation workflows
- Review of terminated or transferred users
- Documentation for compliance or insurance requests
- Coordination with cybersecurity planning
Frequently Asked Questions
Start with the accounts that can do the most damage: administrators, finance users, executives, shared mailboxes, vendors, and any system that holds sensitive data. From there, review MFA, offboarding, and stale access.
They can if they are rushed or overbuilt. A practical rollout separates high-risk access from everyday use, tests sign-in workflows, and communicates changes before users are surprised.
Vendor access should be time-bound, tied to a real business owner, limited to the systems required, and removed when the work ends. We help define and document that process.
Service pages connected to this work.
Use these pages when the Charlotte conversation needs to move from local coverage into a specific service scope.
Useful reading before the next planning conversation.
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